1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this
the policy we explain how we will treat your personal information.
By using our website and agreeing to this policy, you consent to our use of cookies
in accordance with the terms of this policy.

2. Collecting personal information

2.1 We may collect, store and use the following kinds of personal information:
1. information about your computer and about your visits to and use of this
website (including your IP address, geographical location, browser type and
version, operating system, referral source, length of visit, page views and
website navigation paths);
2. information that you provide to us when registering with our website (including
your email address);
3. information that you provide when completing your profile on our website
(including your name, profile pictures, gender, date of birth, relationship
status, interests and hobbies, educational details and employment details);
4. information that you provide to us for the purpose of subscribing to our email
notifications and/or newsletters (including your name and email address);
5. information that you provide to us when using the services on our website, or
that is generated in the course of the use of those services (including the
timing, frequency and pattern of service use);
6. information relating to any purchases you make of our goods OR services OR
goods and/or services or any other transactions that you enter into through
our website (including your name, address, telephone number, email address
and card details);
7. information that you post to our website for publication on the internet
(including your user name, your profile pictures and the content of your posts);
8. information contained in or relating to any communication that you send to us
or send through our website (including the communication content and
metadata associated with the communication); and
9. any other personal information that you choose to send to us.
2.2 Before you disclose to us the personal information of another person, you must
obtain that person’s consent to both the disclosure and the processing of that
personal information in accordance with this policy.

3. Using personal information

3.1 Personal information submitted to us through our website will be used for the
purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
1. administer our website and business;
2. personalise our website for you;
3. enable your use of the services available on our website;
4. send you goods purchased through our website;
5. supply to you services purchased through our website;
6. send statements, invoices and payment reminders to you, and collect
payments from you;
7. send you non-marketing commercial communications;
8. send you email notifications that you have specifically requested;
9. send you our email newsletter, if you have requested it (you can inform us at
any time if you no longer require the newsletter);
10.send you marketing communications relating to our business or the
businesses of carefully-selected third parties which we think may be of
interest to you, by post or, where you have specifically agreed to this, by email
or similar technology (you can inform us at any time if you no longer require
marketing communications);
11.provide third parties with statistical information about our users (but those
third parties will not be able to identify any individual user from that
12.deal with enquiries and complaints made by or about you relating to our
13.keep our website secure and prevent fraud; and
14.verify compliance with the terms and conditions governing the use of our
website (including monitoring private messages sent through our website
private messaging service).
3.3 If you submit personal information for publication on our website, we will publish
and otherwise use that information in accordance with the licence you grant to us.
3.4 Your privacy settings can be used to limit the publication of your information on
our website, and can be adjusted using privacy controls on the website.
3.5 We will not, without your express consent, supply your personal information to
any third party for the purpose of their or any other third party’s direct marketing.
3.6 All our website financial transactions are handled through our payment services
provider, 2Checkout. You can review the provider’s privacy policy at
https://www.2checkout.com/policies/privacy-policy. We will share information
with our payment services provider only to the extent necessary for the purposes of
processing payments you make via our website, refunding such payments and
dealing with complaints and queries relating to such payments and refunds.

4. Disclosing personal information

4.1 We may disclose your personal information to any of our employees, officers,
insurers, professional advisers, agents, suppliers or subcontractors insofar as
reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any member of our group of
companies (this means our subsidiaries, our ultimate holding company and all its
subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 We may disclose your personal information:
1. to the extent that we are required to do so by law;
2. in connection with any ongoing or prospective legal proceedings;
3. in order to establish, exercise or defend our legal rights (including providing
information to others for the purposes of fraud prevention and reducing credit
4. to the purchaser (or prospective purchaser) of any business or asset that we
are (or are contemplating) selling; and
5. to any person who we reasonably believe may apply to a court or other
the competent authority for disclosure of that personal information where, in our
reasonable opinion, such court or authority would be reasonably likely to order
disclosure of that personal information.
4.4 Except as provided in this policy, we will not provide your personal information to
third parties.

5. International data transfers

5.1 Information that we collect may be stored and processed in and transferred
between any of the countries in which we operate in order to enable us to use the
information in accordance with this policy.
5.2 Personal information that you publish on our website or submit for publication on
our website may be available, via the internet, around the world. We cannot prevent
the use or misuse of such information by others.
5.3 You expressly agree to the transfers of personal information described in this
Section 6.

6. Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedures, which are
designed to help ensure that we comply with our legal obligations in relation to the
retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be
kept for longer than is necessary for that purpose or those purposes.
6.3 Without prejudice to Section 6.2, we will usually delete personal data falling
within the categories set out below at the date/time set out below:
(a) personal data collected through any registration or application forms on this
website will be deleted after 6 years.
6.4 Notwithstanding the other provisions of this Section 6, we will retain documents
(including electronic documents) containing personal data:
1. to the extent that we are required to do so by law;
2. if we believe that the documents may be relevant to any ongoing or
prospective legal proceedings; and
3. in order to establish, exercise or defend our legal rights (including providing
information to others for the purposes of fraud prevention and reducing credit

7. Security of personal information

7.1 We will take reasonable technical and organisational precautions to prevent the
loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (passwordand firewall-protected) servers.
7.3 All electronic financial transactions entered into through our website will be
protected by encryption technology.
7.4 You acknowledge that the transmission of information over the internet is
inherently insecure, and we cannot guarantee the security of data sent over the
7.5 You are responsible for keeping the password you use for accessing our website
confidential; we will not ask you for your password (except when you log in to our

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our
8.2 You should check this page occasionally to ensure you are happy with any
changes to this policy.
8.3 We may notify you of changes to this policy by email or through the private
messaging system on our website.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about
you; provision of such information will be subject to:
1. the payment of a fee (currently fixed at $20.00); and
2. the supply of appropriate evidence of your identity for this purpose, we will
usually accept a photocopy of your passport certified by a solicitor or bank
plus an original copy of a utility bill showing your current address.
9.2 We may withhold personal information that you request to the extent permitted
by law.
9.3 You may instruct us at any time not to process your personal information for
marketing purposes.
9.4 In practice, you will usually either expressly agree in advance to our use of your
personal information for marketing purposes, or we will provide you with an
opportunity to opt out of the use of your personal information for marketing purposes.

10. Third party websites

10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy policies and
practices of third parties.

11. Updating information

11.1 Please let us know if the personal information that we hold about you needs to
be corrected or updated.

12. Cookies

12.1 Our website uses cookies.
12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is
sent by a web server to a web browser and is stored by the browser. The identifier is
then sent back to the server each time the browser requests a page from the server.
12.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent
cookie will be stored by a web browser and will remain valid until its set expiry date,
unless deleted by the user before the expiry date; a session cookie, on the other
hand, will expire at the end of the user session, when the web browser is closed.
12.4 Cookies do not typically contain any information that personally identifies a
user, but personal information that we store about you may be linked to the
information stored in and obtained from cookies.
12.5 We use both session and persistent cookies on our website.
12.6 The names of the cookies that we use on our website, and the purposes for
which they are used, are set out below:
1. we use cookies on our website to recognise a computer when a user visits the
website / track users as they navigate the website / enable the use of a
shopping cart on the website / improve the website’s usability / analyse the
use of the website / administer the website / prevent fraud and improve the
security of the website / personalise the website for each user / target
advertisements which may be of particular interest to specific users.
12.7 Most browsers allow you to refuse to accept cookies; for example:
1. in Internet Explorer (version 11) you can block cookies using the cookie
handling override settings available by clicking “Tools”, “Internet Options”,
“Privacy” and then “Advanced”;
2. in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”,
“Privacy”, selecting “Use custom settings for history” from the drop-down
menu, and unticking “Accept cookies from sites”; and
3. in Chrome (version 52), you can block all cookies by accessing the
“Customise and control” menu, and clicking “Settings”, “Show advanced
settings” and “Content settings”, and then selecting “Block sites from setting
any data” under the “Cookies” heading.
12.8 Blocking all cookies will have a negative impact upon the usability of many
12.9 If you block cookies, you will not be able to use all the features on our website.
12.10 You can delete cookies already stored on your computer; for example:
1. in Internet Explorer (version 11), you must manually delete cookie files (you
can find instructions for doing so at
2. in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options”
and “Privacy”, then selecting “Use custom settings for history” from the
drop-down menu, clicking “Show Cookies”, and then clicking “Remove All
Cookies”; and
3. in Chrome (version 52), you can delete all cookies by accessing the
“Customise and control” menu, and clicking “Settings”, “Show advanced
settings” and “Clear browsing data”, and then selecting “Cookies and other
site and plug-in data” before clicking “Clear browsing data”.
12.11 Deleting cookies will have a negative impact on the usability of many websites.

13. Our details

13.1 This website is owned and operated by AYAZ ORIENTAL CARPET (Pvt.) Ltd.
13.2 We are registered in Lahore, Pakistan under registration number 2723461/4,
and our registered office is at 35 C Empress Road, Lahore.
13.3 Our principal place of business is at:
Ayaz Oriental carpets (Pvt.) Ltd.
35 C- Empress, Road,
Lahore, Punjab
Phone: +92-321-4035358
Ptcl #: +92-042-36306410


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